Reverse SEO appears to be the answer to the critiques that companies attract through the internet. With the power of publishing today, it is extremely easy for a critic to garner a wide audience – and this war of words can play out throughout a variety of mediums. In fact, today’s battlefields include message boards, social media sites and blogs. Companies that want to protect their image online should start by being proactive with their reverse SEO practices. Keeping a pulse on the articles, blogs, messages boards and other traffic that relates to your brand is a good place to start. But, this can be a difficult, time consuming task. Google Alerts don’t catch everything – and it is extremely difficult to stay on top of something that you don’t know about.
Most people think of reverse SEO as only a combative tactic, but it can be proactive too. If you fill your company’s site with useful content, and provide meaningful interactions and experiences for your followers via your blog and social media, you can easily build up an arsenal of good press that will push bad press down in search and give searchers options for content – and go beyond bad reviews.
What impression is your brand giving?
The best way to know the feeling of your brand is to act like and uniformed searcher. When someone Googles your company’s name, what do they see? It is proven that reviews draw people in, and these reviews don’t necessarily have to come from a trusted source. Think of it this way: when you are looking at a product online, what reviews hold the most weight for you? Undeniably, it’s the bad ones. In today’s age of social culture, searchers are looking for unbiased opinions, and we find these on message boards and review sites.
If your company has already fallen prey to bad reviews, reverse SEO can still help. Internet marketing firms are adept at building SEO-rich content that can push bad reviews and bad press well below first page results. The vast majority of searchers do not go beyond the first page of search engine result listings when doing research. In fact, a remarkable 53 percent of all click throughs from a search query go to the first organic listing, and the top five listings garner 85 percent of all click throughs. If your company’s content is ranking in search, your reverse SEO plan is working to protect your online image.
What can you do to be proactive?
Start a blog and keep it updated. Blogs give companies an opportunity to provide highly keyword dense content on a regular basis.
Respond to criticisms positively. Stay on top of reviews and let your followers know you are listening. You company isn’t perfect all the time – be willing to admit where you are wrong and show that you will fix any hiccups that arise.
Employ social media ranking tools. Know the clout your critics hold and make sure high-ranking influencers are properly addressed.